Perplexity (iPhone / Apple App Store)
A set of generalised redemption instructions, for Perks that we make available to you using Apple gift cards, can be found here.
For additional information from the Perplexity Help Centre, please see here.
For New Perplexity Users
Redeem your Apple App Store gift card balance to your Apple account.
Download the Perplexity app from the App Store here.
Sign in or create an account.
Find the Perplexity Pro plan – either follow the advertisement in-app, or go to Your Account > Perplexity Pro.
Make sure that you have selected the correct plan for which you have the relevant Perk for. For example, if your Perk is Perplexity Pro (Yearly), ensure that you have selected that specific option (the price displayed should match your Perk Value).
Confirm with Face ID / Touch ID. You will have had to select a specific payment card on your Apple Account – don't worry, Apple will always use the Apple Account balance first (which you applied in the first step).
You have now redeemed your Perk – enjoy! Just a reminder: Apple will only charge your card if your Apple Account balance is insufficient. When you're approaching the end of your Pot, we will reach out to you again about what you would like next for your deposit, so we will remind you ahead of time.
For Existing (Paying) Perplexity Users
If you started your billing with Perplexity on the web, you will need to cancel your existing paid plan and re-enrol via the Perplexity app on your iPhone.
Don't worry – you should have minimal service interruption. As soon as your paid plan ends on the web, simply follow the instructions we have provided For New Perplexity Users.
If you are already a paying Perplexity customer via the app on your iPhone, then you need only to simply redeem the Apple gift card to your Apple Account as normal. Once the credit has been applied, when you are billed, the amount will be taken from you Apple Account balance.
Ensure that you are enrolled in the correct plan (the price displayed should match your Perk Value).
Perplexity (Android / Google Play Store)
A set of generalised redemption instructions, for Perks that we make available to you using Google Play gift cards, can be found here.
For additional information from the Perplexity Help Centre, please see here.
For New Perplexity Users
Redeem your Google Play Store gift card.
Download the Perplexity app from the Google Play Store here.
Sign in or create an account.
Find the Perplexity Pro plan – either follow the advertisement in-app, or go to Your Account > Perplexity Pro.
Make sure that you have selected the correct plan for which you have the relevant Perk for. For example, if your Perk is Perplexity Pro (Yearly), ensure that you have selected that specific option (the price displayed should match your Perk Value).
When the Google Play payment window appears, make sure that you are paying using your Google Play credit.
If Google Play balance is not already selected, tap the right arrow button
.
Select Google Play balance as your payment method.
Proceed with the payment once selected.
Follow the in-app steps to complete your purchase and enjoy your Perk!
For Existing (Paying) Perplexity Users
If you started your billing with Perplexity on the web, you will need to cancel your existing paid plan and re-enrol via the Perplexity app on your Android device.
Don't worry – you should have minimal service interruption. As soon as your paid plan ends on the web, simply follow the instructions we have provided For New Perplexity Users.
If you are already a paying Perplexity customer via the app on your Android device, you will need to update your billing settings so that payment is taken from your Google Play balance.
Ensure that you are enrolled in the correct plan (the price displayed should match your Perk Value).