How do I choose Perks?
You can choose from a wide selection of Perks by navigating to the Explore page. Simply click or tap UNLOCK to reveal the side panel, select your desired plan or deposit size, and hit ADD POT.
A footer will then appear showing that you have a Pot in your bag. Feel free to continue browsing and adding more Pots, or start the checkout process by clicking the blue bag button in the bottom-right of the footer.
How do I redeem Perks?
As we offer a broad range of Perks, how each Perk is redeemed can vary according to the specific brand and how we make the perk available to you. For every Perk on the platform, we provide to you a set of Redemption Instructions.
Our support team is available 8am – 11pm, Monday to Sunday, to be on hand to answer any queries and help you through the redemption process.
A general overview of the redemption process appears as follows:
After completing your deposit, our team receives the instruction to acquire your relevant gift card and distribute it to you. For some Perks, this is a manual process which is carried out by a support agent (usually takes up to 30 minutes), and for others this is programmatic (near-instant).
As soon as your gift card codes are ready, we will notify you via email. For some Perks, you will receive the gift card codes directly to your email, and for others you will need to access them by following the link to your My Pots page.
For either scenario (where you receive the gift card codes directly or they are made available to you via your My Pots page) – you will need to click ACTIVATE for the relevant Pot and select Reveal. This lets us know that you have acknowledged receiving the code.
Follow the redemption instructions provided to you to redeem your Perk. These vary brand to brand, and whether the gift card is brand-enabled (such as Netflix, who offer their own gift card product), or Apple or Google-enabled (such as ChatGPT, which require Apple or Google Play Store credit to pay for the relevant subscription).