How do I sign up for Stoa Pots?
To take advantage of Stoa Perks you need to create an account on the Stoa app and provide us with some personal details..
How do I update my account details
Some account details are available for you to update directly in the app, whereas other details which are more directly tied to your identity (such as your name or address), you will need to reach out to our support team directly.
How do I close my Stoa account
You can close your Stoa account by emailing us at [email protected] with the subject line 'Account Closure Request'.
If you have an existing deposit with us, we will need to keep your Stoa account active until the deposit is due to be returned – only when deposits are fully returned can we initiate the account closure process.
What do I do if I suspect someone has accessed my account
If you suspect that someone has accessed your account, contact support immediately by emailing [email protected] or calling +44 (0) 77393 43522 and we will take immediate action to safeguard your account.