Stoa uses Open Banking to connect to your bank account to ensure a seamless deposit experience. If you want to know more about Open Banking their website can be found here.

Yapily is our trusted Open Banking provider. By partnering with Yapily, we're able to offer faster processing times, and deposits via bank transfer are more secure. You can read more about Yapily here or visit their website, here.

When you are making your deposit, you may see Yapily Connect appear. This is completely normal as they are providing the payment initiation services.

The Open Banking payment limit varies from bank to bank. Because these are known to change on occasion, for simplicity, we enforce the use of Open Banking payments for deposits up to the value of £20,000 (which is around the lower limit for most banks).

Please note that certain banks have an additional, lower user-specific Open Banking payment limit in place. You may need to contact your bank to raise this accordingly to your deposit size. Alternatively, you can make smaller deposits across multiple days.

In the event that your transaction payment is above £20,000 inclusive you will be shown an alternative payment screen with instructions on how to make the deposit to your Stoa embedded bank account. On this occasion, we reveal to you your full account number and sort code so that you can complete the deposit outside of Open Banking.

Note that whichever method you choose to initiate the payment is at your discretion. We support manual bank transfer via Faster Payments and CHAPS. It is your responsibility to engage with your bank to make the transaction payment accordingly.

It should also be noted that, if you intend to complete the transaction payment via manual bank transfer, you may be subject to certain daily limits that your bank imposes. For example, if you are making a transaction payment of £50,000 and your bank imposes a daily manual bank transfer limit of £25,000, then you may have to complete the transaction payment by making two payments of £25,000 across two days.

For Open Banking payments, as the payment information is pre-populated, we require that you authorise the amount in full (by simply authorising the transaction from your bank once prompted).

For other payments (where the transaction payment amount is above £20,000 inclusive), this may require you to make two or more payments to complete the full transaction payment amount. Therefore, we support you making payments in instalments to arrive at the full amount. When you do so, you will receive real-time feedback so that you can see exactly how much has been received and the remainder to transfer. Please ensure that the instalment amounts equate to the full, required deposit amount exactly once completed. Any amount in excess of this will be returned to its originating bank account.

If your bank is a UK registered bank, but it is not one of the members of the Open Banking scheme, then please reach out to our support team and we will be happy to take a look and come back to you. Alternatively, you can make your deposit via the manual bank transfer method instead.

We support the following banks through our Open Banking system: