Who can open a Stoa Account?
To open a Stoa Account, we require that:
You have an existing, UK registered bank account.
You are a UK resident, and have a valid UK postal address you can provide us.
Your Nationality is in our List of Supported Countries for Nationality.
You are above the age of 18.
Why am I being asked for a Proof of Address?
If you fall into a manual review process after submitting your identity verification, we may reach out to you via email to request additional information, such as a Proof of Address.
Accepted Documents for Proof of Address
We accept the following documents for proof of address (POA):
Bank or Building Society Statement – must be dated in the last 3 months and clearly show the name and address.
Utility Bill – must be dated in the last 3 months and clearly show the name and address.
Benefits or DWP Pension confirmation – must be dated in the last 12 months and clearly show the name and address.
Council Tax Bill – must be dated for the current tax year and clearly show the name and address.
HMRC Letter – must be dated in the last 3 months and clearly show the name and address.
Tenancy Agreement – must clearly show the name and address of the applicant.
Council Rent Card – must clearly show the name and address of the applicant.
Firearms or Shotgun Licence – must be valid and clearly show the name and address of the applicant.
Bankruptcy Order – must clearly show the name and address of the applicant.
Mortgage Statement – must be dated in the last 12 months and clearly show the name and address.
Inland Revenue Notice of Tax – must be dated for the current tax year and clearly show the name and address.
Solicitor Letter – must be dated in the last 3 months and clearly show the name and address of the applicant. Must be on headed paper and provide contact name and details for the solicitor that produced the letter.
UK Driving License – only when not used for your identity verification. Must be in date and must include the front and back of the licence.